Frequently Asked Questions

Delivery time depends on your location and the shipping method selected. Once your order has been shipped, you will receive tracking information.

Yes. We ship to the available areas indicated during the purchase process. Delivery times may vary depending on the destination.

Delivery time depends on your location and the shipping method selected. Once your order has been shipped, you will receive tracking information.

Yes. Our mixes are specifically formulated for people with celiac disease or gluten intolerance.

Our mixes are formulated for people following a gluten-free diet, including those with celiac disease or gluten intolerance. We recommend always checking the ingredient list and consulting with your healthcare professional if you have any specific concerns.

Our products are vegan and lactose-free.

All our recipes are available for free in the Recipes section of our website. There you'll find ideas for making breads, pizzas, pancakes, desserts, and much more.

If your order has not yet been prepared for shipping, we will do our best to help you. Write to us as soon as possible at hola@wildglutenfree.com including your order number.

You will receive a confirmation email with your purchase summary. If you can't find it, please check your spam folder or contact us.

Yes. If you need an invoice, you can request one by writing to us at hola@wildglutenfree.com after completing your purchase.

When your order leaves our facilities, you will receive an email with the tracking number and a link to the shipping company to check the status of your delivery.

We accept the payment methods available on Shopify, which may include:

• Credit and debit card (Visa, Mastercard, and others).
• PayPal.
• Shop Pay.
• Apple Pay.
• Google Pay.

Available methods will be displayed during the checkout process.

Yes. All payments are processed through secure payment platforms with SSL encryption technology. Wild Gluten Free does not store your credit card details.

Yes, provided that the conditions set out in our Returns Policy are met and the product does not belong to the categories excluded for reasons of hygiene or food safety.

No. For food safety reasons, we do not accept returns of products that have been opened, tampered with, or have lost their security seal.

Write to us within 48 hours of receiving the order and include photos of the product and packaging. We will review the case and offer you a solution as soon as possible.

Once the return is approved and the product is received, the refund will be processed using the same payment method used for the purchase. The timeframe may vary depending on the bank.

You can write to us via the contact form or send us an email. We will be happy to help you and will reply as soon as possible.

Of course! If you are a content creator, brand, or have a collaboration proposal, we would love to hear about it. Write to us and tell us your idea.

Yes. We regularly publish new recipes, articles, gluten-free cooking tips, and inspiration for our community. You can also follow us on social media so you don't miss any updates.